Ep. 5: How Businesses Can Navigate the New Normal When It’s Always Changing | Wayfind Marketing Live

steve phipps

Steve Phipps

CEO, President, Chief Strategist

April 7, 2020

What do we do now that COVID-19 changed everything? Our current events have forced us to ask a ton of questions about our business:

  • How to keep it afloat?
  • How should we help our customers?
  • How do we sell without sounding like a jerk?

We are also more aware of the flaws in our business and are working like mad to keep things running. It’s time for a sanity break! Make time to watch this episode when Steve Phipps, President of Wayfind Marketing is joined by Don Farrell, Chief Cultivating Officer of Fresh Revenues. We discuss how we can pivot our businesses in critical areas such as customer service, sales, and even A/R. You’ll get practical tips you can implement right away. This is one show you don’t want to miss.

You can connect with Don via LinkedIn (https://www.linkedin.com/in/donfarrell/) and his company website (http://freshrevenues.com/).

Watch the replay by clicking the image above or listening to our podcast on anchor.fmiTunesSpotify, or your preferred podcast player.

Wayfind Marketing Live—Navigating Business is hosted by Steve Phipps. Steve is the founder and president of Wayfind Marketing and a StoryBrand Certified Guide. He shares his years of experience guiding business owners by sharing simple and practical marketing tips and stories that will help you grow your business.

Join us for future live streams on Fridays at 12 pm, CST on FacebookYouTube or here on our website at wayfindmarketing.com/live.

steve phipps

About Steve Phipps:

Steve Phipps, president of Wayfind Marketing and a certified They Ask, You Answer Coach, brings over 25 years of marketing expertise. His practical, client-focused approach has helped numerous businesses grow. As a former CMO for multiple companies and a Chick-fil-A franchise owner, Steve understands the challenges small business owners face. He leads Wayfind Marketing with a mission to help business owners grow their companies without the usual headaches, emphasizing strategies that position companies as authorities in their field.

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